Products & Services

UNIQUE AND TAILORED SOLUTIONS

Using its capabilities as a base, RSI builds
combined and customised products and
service solutions for its corporate clients
that suit their customers’ needs.

Products & Services

UNIQUE AND TAILORED SOLUTIONS

Using its capabilities as a base, RSI builds combined and customised products and service solutions for its corporate clients that suit their customers’ needs.

ASSISTANCE

Our products are tailored to provide assistance for the following:

Our assistance products and services are designed to assist our corporate client’s customers in the event of motor, home or life related emergencies. Our assistance products are professional services that can be tailor-made and developed according to our corporate client’s needs.

roadside assistance rsi
home assistance rsi
funeral assistance rsi
domestic assistance
legal assistance rsi
commercial assistance rsi

Our roadside assistance includes:

    • Motoring assistance
    • Accident towing
    • Breakdown towing
    • Emergency medical assist
    • Safety support
    • Safe drive services
    • Convenience services
    • Courtesy car

Smart Home Assist Cover provides mechanical and electrical breakdown repair cover on 6 major household appliances. This product is offered if included across an insurance book. Benefits include:

      • Labour and call out fees
      • Replacement parts
      • Repair and replacement of components up to a maximum claim value of R2500

RSI’s Home Assistance Plans are designed to assist our corporate clients’ customers with emergency and general repairs relating to their home needs.

    • Home Assist
      • 24 – Hour helpline
      • Emergency repairs
      • Includes call-out fee and first hour labour
      • Excludes cost related to parts
      • Dispatch of service providers for electrical and plumbing problems, locksmiths and glaziers.
    • Home Security Guard
    • Home Relocation Service

RSI have a range of funeral assistance benefits to choose from, allowing our corporate clients to build a comprehensive funeral assistance product which can be attached to an underlying funeral plan or group life scheme.

Our funeral assistance includes:

  • Funeral policy car hire
  • Repatriation of mortal remains
  • Medical assistance
  • Funeral management
  • Funeral notification services
  • Discount benefits
  • Vouchers & coupons
  • Legal assist

Our Domestic assistance products focus on domestic employee and employer protection benefits, medical and trauma assistance and legal support.  RSI assists corporate clients, group life insurance brokers and unions with tailor made solutions which can be attached on underlying policies or employee benefit schemes.

Our domestic assistance includes:

  • Domestic employee compensation
  • Medical and emergency assist
  • Assault and trauma assist

Our corporate clients can provide their insured members with a variety of legal assistance benefits which can be attached to other assistance and insurance products.

Our legal assist includes:

  • Legal consultation services
  • Documentation support
  • Tax submission assist
  • Credit Assist
  • Identity theft cover

Our commercial motor-related assistance products and services are designed to be attached to an underlying commercial insurance policy

Our commercial assist includes:

  • Roadside assistance
  • Commercial accident manager
  • Emergency medical assistance