Commercial Assistance Products
24-Hour assist number where qualified medical personnel will give the client immediate advice and information and will assist with immediate emergency medical arrangements if necessary.
Free telephone and information service
In the event of a vehicle accident, we will assist in arranging and pay for medical transportation and repatriation utilising either helicopter, fixed wing or road ambulances.
Free medical services
- Transmission of urgent messages
- Location and transfer of medicines
- Return of mortal remains
This benefit is included with all insured vehicles up to 3.5 tonnes.
In the event of an accident the following services are offered:
- Accident towing service to the nearest approved preferred place of repair or safekeeping, anywhere in South Africa
- Conference call facility involving all relevant Call centre personnel such as medical-, legal personnel and case manager to ensure comprehensive and prompt service
- Arranging for transport of the driver and passengers
- Access to telephonic legal advice
Trip Monitor is a 24-hour help line where case managers maintain regular contact with a motorist within the borders of South Africa to facilitate safe travel. This includes the monitoring of short distances at 30-minute intervals or more.
No annual limit